Everyone needs global support for all their devices and no one wants to be responsible for letting the support contracts lapse. Geelers has been helping Enterprise customer get a handle on this. We will complete a full analysis of all the devices in your facilities and provide multiple options for a streamline support initiative. Many companies that also have data centers or locations in International space have found this very cost effective. We are able to leverage our support staff globally and have been able to deliver on our Service Level Agreements. In reality this has been very hard to manage for bigger customer with thousands of servers/networking gear/storage devices and the like. An account manager will be dedicated to you and guide you through the process.
Currently we are providing support services as follows:
- Spare parts at data center for almost no downtime
- Break/fix warranty support
- 8x5 Next Business Day
- Full Inventory on Custom online portal
- Custom support services per customer requirements
Take advantage of being able to package all your support needs into one bundle. Geelers is able to advise on support renewals initiatives and provide alternative options that may have not been thought of. An account manager will be dedicated to you and guide you through the process as well make sure al your needs are well taken care of.
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